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Frequently Asked Questions

  1. How do I set the heat anticipator?
  2. How can I re calibrate the CT87?
  3. Where do I put the blue wire?
  4. Why is my thermostat overcooling?
  5. How do I level the CT87?
  6. Why does the mercury in my thermostat bulb appear to be dull?
  7. Why was there smoke coming from the thermostat?
  8. My thermostat appears to operate in reverse?
  9. I just replaced a thermostat that contained mercury. Where can I dispose the thermostat?
  10. I am unsure about the voltage coming up to my thermostat. How do I find out?
  11. Installation Tips
  12. What do some of the terminals mean on Honeywell thermostats?
  13. What should I do with the "C" wire?


  1. How do I set the heat anticipator?

    The following are estimated settings of the heat anticipator for specified heating systems. Since these are estimated settings, further adjustment may be needed if the system is running too long or too short. If the system is running too long, adjust the heat anticipator to the next smallest number. If the system is running too short, adjust the heat anticipator to the next largest number. Try a setting for a few hours before making an adjustment. Don’t set the heat anticipator to small of a number because it can be damaged and the thermostat will have to be replaced.




     

  2. How can I re calibrate the CT87?

    The CT87 is accurately calibrated at the factory under controlled conditions and no re calibration should be necessary. Verify against another thermometer that the room temperature reading is accurate and that the set point is not being maintained. If the room temperature is inaccurate then check to make sure the thermostat is not subjected to radiant heat from the sun or appliances. If the set point is not being maintained by the thermostat, such as overheating or underheating, then check to make sure the thermostat is level and the heating anticipator is set properly. If those two things check out then test to see if re calibration is necessary. Remove the cover ring so you can observe the mercury switch. After a 5 to 10 minute off period (with thermostat set point below room temperature) slowly raise the setting until the mercury falls. If the room temperature indicator and setting indicator read the same temperature when the mercury falls then no re calibration is necessary.

    If re calibration is necessary, proceed as follows.
    1. Turn the setting dial a few degrees above room temperature and remove cover.
    2. Slip the 104994 Calibration Wrench onto the hex under the bimetal coil and holding the dial firmly, turn the hex counterclockwise for Group 1 models and clockwise for Group II models, until the mercury breaks contact. FOR CALIBRATION ID ONLY -- IF THE THERMOSTAT SCALE PLATE MOVES (POINTER IS STATIONARY) WHEN SETTING TEMPERATURE, THE THERMOSTAT IS A GROUP I MODEL. IF THE SCALE PLATE IF STATIONARY AND POINTER MOVES, THE THERMOSTAT IS A GROUP II MODEL.
    3. Turn the dial to a low setting so that the state loses the heat it has gained from your hands and its own operation. Wait at least 5 minutes.
    4. Slowly turn the dial until the pointers read the same.
    5. Firmly holding the dial from turning, carefully turn the hex clockwise for Group I models and counterclockwise for Group II models, until the mercury switch slips to the heating contact end of the tube.
    6. Recheck calibration, select the desired temperature, and replace cover


     

  3. Where do I put the blue wire?

    It is important to determine where the blue wire was attached on the old thermostat and what the function of the wire is. The blue wire is used for different things depending on the electrician. It could be the common wire, the power to the cooling transformer (in five wire system),or the ac compressor.


     

  4. Why is my thermostat overcooling?

    Possible solutions:
    1. Transformer. Disconnect all leads connected to the "R" terminal of the low voltage control circuit transformer. Measure across the transformer R-C terminals, checking to see if the output exceeds 28vac. If so, most likely the transformer is the problem. Replace the transformer with a NEMA-rated Honeywell AT72 (at least 40VA).
    2. Base plate. Oxidation of the silvex ball and/or parts of the metal circuit grid in the thermostat. Either could cause the circuit resistance to increase which results in longer cooling on cycles. Replace subbase.
    3. Wire. Should use 18 gauge wire. Check the gauge of the wire that runs to the thermostat. Smaller diameter wire (20, 22 or smaller) combined with long thermostat wire run, can cause high circuit resistance (with a drop of as much as 3-4 volts) and poor thermostat performance.


     

  5. How do I level the CT87?

    Level the subbase. This can be done by using a plumb line or a spirit level. --drop a plumb line and align the marking on the base to the plumb line on the wall. The plumb line on the wall should fall over the plumb line marking on the base. On the 104456B the marking is a line and on the Q539 the marking is a set of diamonds. Spirit Level -- lay spirit level at the top of the 104456B base or across the leveling posts on the Q539. (switching subbase.)


     

  6. Why does the mercury in my thermostat bulb appear to be dull?

    The mercury is contaminated. If mercury is contaminated (not bright and shiny)or bulb is broken, replace thermostat.


     

  7. Why was there smoke coming from the thermostat?

    The smoke is caused by the heat anticipator burning out. If the heating anticipator is set too low then the resistor is producing more fake heat then necessary and it could damage the heat anticipator. It is always best to match heat anticipator setting to the current draw of the heating circuit. If the heating anticipator is damaged then the customer must replace the thermostat at their own expense, WARRANTY IS VOID.


     

  8. My thermostat appears to operate in reverse?

    Make certain that the wires are connected to the "R" and "W" terminals for heating only and "R" and "Y" for cooling only. If they are then replace the thermostat at the store.

     

  9. I just replaced a thermostat that contained mercury. Where can I dispose the thermostat?

    If you are removing an old thermostat that contains mercury in a sealed tube, do not place the old thermostat in the trash. Contact you local waste management authority for instructions regarding recycling and the proper disposal of the old thermostat.

  10. I am unsure about the voltage coming up to my thermostat. How do I find out?

    Most of Honeywell's programmable thermostats require 24 volts coming from your heating or cooling system. Fortunately, a vast majority of thermostats that are already installed in homes are powered by 24 volts.

    One way to verify that you are currently using 24 volts is to look at your old thermostat. If it is a mechanical thermostat, meaning non-digital display, simply remove the cover and look for 30 V stamped on it. If you see this, you have a low voltage system that will be compatible with a 24 volt thermostat. If you see 120 or 240 vac on your thermostat, a low voltage thermostat will not work with your system.

    Regardless of the voltage, Honeywell strongly suggests that you turn off the power to the system at the furnace or at the fuse or circuit breaker panel before installing your thermostat.

    If you are unsure about your voltage, please contact a local heating and cooling contractor in your area for assistance.


  11. Installation Tips

    When removing your old thermostat from the wall, it is important that you label the wires. With the power to your furnace turned OFF, disconnect each wire from the sub base Take the disconnected wire and simply use a piece of masking tape to label it with the old terminal designation. For example, if you removed a wire that went to a screw with the label "G", write the letter "G" on a piece of tape and attach it to that wire. After you have labeled all the wires, you can wrap them around a pencil to keep them from falling back into the wall. It is important to note that if you find an extra wire that is NOT connected to your old thermostat, you will NOT be connecting it to your new one. Simply use some electrical tape to tape it off and put it back in your wall.

    Once you have done this, you are ready to install the new thermostat. Simply connect the labeled wires with their corresponding terminal designations on your new thermostat.

     

  12. What do some of the terminals mean on Honeywell thermostats?

    The following is a general list of Honeywell thermostat terminals and their functions:
    R - Power
    Rh - Heating transformer power
    Rc - Cooling transformer power
    W - Heating load
    Y - Compressor
    G - Fan
    W2 - 2nd stage of heating
    Y2 - 2nd stage of cooling
    C - Common

    Please note: if your old thermostat had a wire on a C terminal and your new thermostat model number begins with the letters CT, with the exception of the CT3611 and CT70, label the wire and tape it off. This wire will not be used.

     

  13. What should I do with the "C" wire?

    Some thermostats have one or two terminals labeled C or C1. For this Honeywell thermostat, DO NOT attach the C wire to your new thermostat. Carefully remove the C wire from the old thermostat to avoid touching the other wires and tape if off with electrical tape. If you are still not certain if you should attach the C wire to your new thermostat, contact a local heating and cooling contractor for assistance.

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